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Orange breaks VPNs - to provide VPN service!

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Deleted by topic administrator 02-22-2008 04:02 PM
Grant harris
06:17 AM ET (US)
Does anyone know if they have extended this issue to their broadband service as just had my line upgraded to 2M from 512Kb and my VPN has stopped working. Ornage aren't interested as they don't support VPN. not an issue with my end as it all still works via dialup.
Deleted by topic administrator 08-24-2006 02:04 AM
Stephen Mears
07:13 AM ET (US)
Intersting enough two of our customers have Orange GPRS cards in their laptops the pay a flat fee which I believe is 20 per month for unlimited data transfer.

I have been involved with orange on the same level as other ppl on this forum trying to connect VPN with other customers and have been told VPN is not supported. As most of our custmers aare Small Medium businesses we have just taken to advising that if they need a GPRS connection they go with anyone but orange.

But the above mention customer have orange GPRS and demon ADSL at head office where they have a Netscreen 5XP VPN firewall and have Netscreen Remote client on the laptops and to my suprise they connect. Has orange finaly caught up with the times? If you have orange GPRS and VPN try it again and let everyone here know!
S Elliott
07:08 AM ET (US)
Has Orange enabled VPN through GPRS yet?, or are they still trialing this new product.
Rick Havern
09:14 AM ET (US)
I just had a chat with Orange and the engineering staff said that they are trialling a new product that would allow VPN usage on GPRS. They continued to say that testing would take 2-12 weeks, and there is no customer beta available nor is there anywhere to find additional information until a time when they decide to support it.

Bob Cox
01:19 PM ET (US)
O2 VPN details can be found at,,145,00.html
Does anyone know how good GPRS connections are with O2. I use Orange and live in the New Forest area which is not a good combination. Orange GPRS here seems particularly bad, taking hours and even days sometimes before getting a connection.
Matthew Gibbons
02:42 PM ET (US)
I spend a lot of time out of the office, and wanted to be able to establish a VPN with my mobile. I knew that Orange did support this, so bought a Sony Ericsson with a monthly contract. I went with Orange because of previous good service as a private customer, and the business deal they offered was one of the best.

I obviously had trouble getting VPN to work, and finally spoke to technical support, who informed me that VPN didn't work with GPRS. This suprised me at the time, but I took their word for it. Until I discovered a colleague was able to establish a VPN over GPRS using O2 with the same handset. I googled, and stubled over this discussion, specifically Guy's initial posting.

I contacted Orange today, and having been shuffled around support teams, was finally told to dial 158 on my handset. At least someone was then able to answer my query - Orange does support VPN over GPRS, but it is only for corporate customers, and requires a significant investment in customer premesis equipment. By significant I mean in the order of 1,000's.

It seems that the attitude of Orange is that VPN is solely a corporate business tool. It is not.

I asked everyone I spoke to today why they didn't support VPN over GPRS when O2 and other operators did. All seemed suprised at this, and nobody would comment. Personally, I think that Orange hasn't a clue about who their customer base is.
Bob Cox
05:36 AM ET (US)
It took a while for a response but I e-mailed Orange about this. I then had to ring them with the query and after much holding and listening to dreadful music and lots of "no Victor Papa November not VBN" the answer was "Orange doesn't support VPN".
Darrin Salt
07:07 PM ET (US)
I've just got an (Orange branded) Handspring Treo and was disappointed to find I couldn't establish a VPN. (Using Mergic VPN software on the Treo).

I can't even get the connection to establish - the Treo see's the IP address of my VPN server (tried both a Watchguard firebox and a Vigor) but then it just times out.

It's got to be down to the issue of VPN port blocking, or lack of support for protocols like GRE.

Please, please, please Orange - get this working again and let me use it. I don't mind if it's beta !

Darrin Salt.
Neil Sabine
04:45 PM ET (US)
Has anyone managed to get a VPN client to work with the Orange Mobile Office solution, or is this still broken. I am trying to connect using the Cisco VPN Client Version 4 without sucess I can connect but am unable to ping anything as though I have not establish a secure tunnnel.
Bob Cox
08:30 PM ET (US)
I'm just trying to get a VPN working from my Palm via ORange GPRS to a Draytek Vigour 2600 ADSL Router. From reading your comments I guess this must be the reason I can't get a connection.
Guy KewneyPerson was signed in when posted
12:53 PM ET (US)
The bad news - Orange will soon let you tunnel through its GPRS network into a VPN-

The bad news - in trying to set it up, they broke something that actually worked already!