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Marriott agrees non-free WiFi is too expensive

2
Eli the BeardedPerson was signed in when posted
07-31-2003
02:17 PM ET (US)
"Keeping the customer intimidated"? Depends on the hotels you
frequent I guess.
1
DickStockPerson was signed in when posted
07-30-2003
10:49 PM ET (US)
Speaking of hotels, this spot-on observation from "Fragrant Harbor" by John Lanchester {a wonderful novel of Hong Kong}:

"I liked the feeling of being inside the Bank, behind the public fašade, in the smell of paper and business. As a trade, with its emphasis on maintaing appearances, separating morality from practical judgement, and keeping the customer intimidated, it had many similarities with hotelkeeping."
Edited 07-30-2003 10:50 PM

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