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jsteven
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03-23-2003 11:56 AM ET (US)
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And that's why I go to Borders...
You can look it up yourself and not deal with people.
Although I do suppose that if the computers were down I'd be out of luck. Then I'd grab a coffee and browse.
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| QrazyQat
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03-23-2003 01:58 PM ET (US)
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"books in Print" what have you been smoking, guy? Next you'll be telling me you can get a set of books with all the words in the English language in it. You're a card...
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| blogistan
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03-23-2003 04:24 PM ET (US)
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After microfiche, BIP has also been distributed as a CD-ROM. In fact, ever try to correct an error at Amazon? Once a month it reverts to the bad info redistributed by books-in-print. In fact, Amazon basically started off a glorified web-portal to the BIP database.
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| Suppafly
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03-23-2003 04:39 PM ET (US)
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I really like barnes and nobel, but its ignorant that you have to have an employee look books up for you on the computer. There is no reason not to make a few publically accessible terminals that intelligent people can use to look up the desired information theirselves.
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| Jess Nevins
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03-23-2003 06:35 PM ET (US)
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Shoulda asked a librarian. This anecdote would never have happened....
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| jose!
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03-23-2003 07:25 PM ET (US)
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Ah! But if you asked a librarian, you would have been taken away by men in black suits!
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| Howard Wen
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03-24-2003 12:33 AM ET (US)
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WTF were you doing in B&N anyway?? Oh, that's right -- it happens to be located in the same spot as your favorite Starbuck's.
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| Ben Skott
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03-24-2003 09:38 AM ET (US)
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Former longtime Barnes and Noble employee here.. We all wished B&N had a publicly accesible terminal, too. I got sick of morons asking me things like "Where's the non-fiction section?" or "I'm looking for this book. All I remember is that the cover is blue and there's a lot of pictures inside." I can't speak for all B&N's, since I was at the biggest and best-run in Atlanta, but our average employee had a lot more literary knowledge than the employees at the nearby Borders.
Quick anecdote... I was on vacation visiting my sister and San Francisco. We decided to go to B&N so she could mooch off my employee discount. So there I was wandering through their sci-fi section, noticing how I kept mine in a lot better condition, when someone walked up and started asking me for help. Even on vacation....
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| BobH
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03-24-2003 04:43 PM ET (US)
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Imagine if you went in, asked for Books In Print, and they directed you to a single copy of the print version, for all to share. You'd be posting about how hopelessly clueless B&N was, that they wouldn't have it online.
Computers go down, for all kinds of reasons. Some people just go looking for a reason to ridicule others.
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