Amo
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08-24-2002 04:47 PM ET (US)
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Too bad that t-mobile's GPRS service blows chunks. At least half the time when I try to use it in three different cities, there's no packet-switched service available -- so my WAP phone fails over to circuit-switched automatically, at 35 cents per minute. My first month with T-mobile, I was charged $200 for excess minutes because of this behavior. Now I barely use WAP at all. According to T-mobile's customer service line, the reason there's no packet-switched service available is because the carrier has chosen to allocate some "resources" to circuit-switched service instead. Which, fine, is their choice. But they advertise "always available, instant on, no charges for connect time, only for the data actually transferred", etc, etc. I signed up for T-mobile based on that promise, it's a huge lie, and the FTC should shut them down. All the hype, blogs, cnet reviews and so on are based on other hype, and marketing collateral from the manufacturer. Almost nobody comments on how baldly misrepresented the service is. For grins, I tried to use it just now and guess what? "Server not responding"
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