Health Care Analyst

Analyst collects, manages, and reports evaluation and outcome data for Community Behavioral Health Services (CBHS); provides feedback to service providers regarding data quality and content; develops and implements remediation strategies and plans for providers who do not provide timely and/or accurate data; engages in other evaluation and communication related tasks as necessary, including overseeing the administration and tabulation of, and reporting on, systems outcome and satisfaction measures. This position is jointly supervised by the Assistant Director of Research, Evaluation and Quality Management and the Director of the Evidence-Based Training Academy.

The position includes benefits and is currently funded as a salaried 32 hour per week (.8) position, with an FTE salary range of $66,326 to $73,138 (.8 FTE range of $53,060 to $58,510).

Examples of Important and Essential Duties:

1. Creates and communicates protocols for data collection and reporting; meets with providers to ensure that protocols are being followed accurately; provides consistent feedback to service providers and CBHS administrators regarding the data collection and reporting process.

2. Trains providers in procedures for accessing evaluation data at the program and system levels.

3. Organizes and tabulates the data collected for evaluation and quality improvement; analyzes data and prepares narrative and statistical reports documenting the methodology and results of data collection.

4. Develops a close working relationship with provider staff to facilitate the free and continuous flow of evaluation information related to activities associated with the Evidence Based Training Academy and other Child, Youth, and Family programs.

5. Works with the Director of the Evidence Based Training Academy to develop remedial action plans based on study results; documents all remedial action and monitors all implementation.

6. Participates in relevant staff meetings regarding system-wide data collection and reporting methods, quality improvement meetings, and other administrative meetings. Participation may include preparing agendas, minutes, reporting on any function of the position, and other duties relevant to the communication and use of evaluation and outcome data.

7. Reports orally and in writing to appropriate committees and authorities on ongoing and completed evaluation studies, including resulting problems at provider agencies which require action from those committees or authorities; attends local and state audit and quality management-related committees as needed and reports findings to appropriate parties.

Knowledge, Skills and Abilities

Required Qualifications:
Requires a good knowledge of: health care evaluation methods; social research methodology; basic statistics; excellent skills using data management and analysis programs (Excel, Access, SPSS); models of quality management.

Requires ability to: create and implement data collection, management and reporting procedures; collect, extract, link, analyze and compile data; prepare very brief, concise summaries of emerging trends in data; prepare clear, concise narratives, statistical and graphical reports.

Requires superior skills in: interpersonal relationships; written communication.

Preferred Qualifications:
Knowledge and experience implementing: participatory research designs, quality management models.

Experience and Training

Requires a Master’s degree in a Public Health field (preferably Clinical Psychology) plus at least one year experience involved in health care evaluation, administrative analysis or social science research; OR possession of a baccalaureate degree with major course work in a health related field plus two years of qualifying experience as indicated above.

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

To Apply for this position, or learn more, contact:

Nathaniel Israel, PhD
Director, Evidence Based Training Academy
San Francisco Department of Public Health
Community Behavioral Health Services
Child, Youth, and Family System of Care
Tel.: (415) 255-3428
E-Mail: nathaniel.israel@sfdph.org