I too have very recently had service difficulties with my beloved Amazon. Hopefully the litle problems will be fixed BUT more importantly I asked them IF the new "free-shipping" along with increased service problems was a signal that "the end had begun"?

This from a very early customer of Amazon.com - a real impulse buyer addicted to the pleasure of 1-click ordering. I was amazed this weekend when I reviewed my entire order history with Amazon.com. - Borders, B&N and Tower Records combined for about 15% of the total - and I buy a lot of books and DVDs. I hope it "ain't over" because I do NOT like the 50 minute drive into London.