I have just watched a very pleasant lady make a plea for those who seve us in shops, gas stations, etc.

I wholeheartedly support her suggestion that we treat those in the sevice industry with respect - I do! Yet, they can be extremely rude to me. I think there should be a plea from customers such as me, to expect a welcome, a genuine desire to serve and, a heartfelt 'have a nice' day. It could make a world of difference to those of us who have respect for another human being.