Yes, there is a lot of unfairness in the allotted hours, that's clear to see. New workhour budgets in our area came out today. They were brutal. I am still in shock. And as you say, my neighboring office did not get cut as badly. I have double their po boxes, but they have another route.
We haven't seen cutting of window hours in our area yet. That is ridiculous--cut customer service and raise rates, which you know they will do in May--we are just doing ourselves out of business.