 |  |
The document below has a numbered blue "comment dot" (
) at the beginning of selected items. Click a blue dot to add your comment regarding that item. A glasses icon (
) indicates existing comments on an item; click it to see them. Click the buttons above to navigate between views.You can add a general comment here:
Add a general comment
Show comments in-line
Bb Faculty Support Activities
Do you provide Blackboard faculty support at your institution? This list of faculty support activities can serve as a starting point for new support staff, a self-evaluation for an organization, or a resource when adding new support services.
The list's value increases when you add your comments to those items that you are doing or those you have tried. Click on the blue "Pac man" icon to add a comment. Provide links to web sites, including the "http://", whenever possible. If you have questions about specific activities post those as comments, too.
To be notified of new comments, either one-by-one or through a daily digest, click on the "Comment Forum" or "Comment Review" tab and then the "Subscribe" button.
1 Awareness and Recognition
-- Activities designed to make faculty aware of the Blackboard system and what
it can do and/or recognize specific faculty who are using it. These are grouped
together because one activity often accomplishes both goals.- 2 Technology Conference
- 3 Newsletter
- 4 Flyers
- 5 Portal Module
- 6 Best Practices Collection
- 7 Sample Course/Sites
- 8 Support Page (www)
- 9 Banner Collection
- 10 (other awareness and
recognition activities)
11 Training -- Helping
the faculty learn how to use the Blackboard system. - 12 Summer Institutes
- 13 On-Line Videos
- 14 Training Course Site
on Bb
- 15 Training Manual
- 16 Training Classes
- 17 Related-technology
Training
- 18 Legal Training
- 19 Pedagogical Training
- 20 "Gotcha"
Page (www)
- 21 "Tips & Tricks"
Page (www)
- 22 Departmental Training
Classes
- 23 Training CD
- 24 Certification Program
- 25 (other training activities)
26 Services -- Providing
products or service to the faculty. - 27 Plug-In Download Site
- 28 Plug-In CD
- 29 Student Training Classes
- 30 Student Training During
Class Sessions
- 31 On-Line Forms
- 32 Student to Assist
Individual instructors
- 33 Video taping of lectures
- 34 Audio taping of lectures
- 35 Creation of multimedia
materials
- 36 File Creation/Conversion
Service
- 37 Scanning to PDF
Service
- 38 PowerPoint/Word
to PDF Service
- 39 PowerPoint to Impatica
Service
- 40 PowerPoint Compression
Service
- 41 Respondus Assessment
Conversion Service
- 42 Audio/Video file
conversion
- 43 (other types of
file creation/conversion activities)
- 44 (other service activities)
45 Problem Solving
-- Helping the faculty resolve computer problems so that they can make use of
tha Blackboard system. - 46 Telephone Support
- 47 Walk-in Help Desk
- 48 "Known-Issues"
Page (www)
- 49 Mailing List/Archive
- 50 Computer Configuration
& Repair
- 54 Compatibility Test
Site (on Bb)
- 55 Knowledge Base
- 56 Screen Sharing Tool
- 57 PDA Support
- 58 (other problem solving
activities)
59 Infrastructure
-- Setting up systems or procedures that will support the faculty.