Laura, I agree with you about being able to change people's exterior with a makeover. I do not however agree with the fact that its some way to change their self-esteem, because I know for me it would be a self-esteem booster but only for a short while. Getting a makeover for me would not completly make me change my entire self it would just make me look a little different. I do admit that getting made over is a lot of fun at times, but it is not always neccesary to do and who knows it could change someone's life positively. Did you ever think about that?