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| ian.s
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27
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06-16-2003 05:14 PM ET (US)
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FAO Ron Walker
I feel I should add light to some comments you have made.
Modaco wasnt the original place that decertifying was published, it was actually in the Microsoft newsgroup, someone from there then posted it onto modaco.
Orange allow people to unlock there phones over there own web site for free, no need to register. although you do have to agree to the terms and conditions.
I was under the impression orange and Microsoft were supporters of modaco, and orange even have a link to the modaco web site on there own web site.
Whether there is a conspiracy or not I believe that is a matter for orange and modaco, not for those not if full possession of the facts.
Which in reading your comments you are not.
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| ian.s
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28
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06-16-2003 05:14 PM ET (US)
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FAO Ron Walker
I feel I should add light to some comments you have made.
Modaco wasnt the original place that decertifying was published, it was actually in the Microsoft newsgroup, someone from there then posted it onto modaco.
Orange allow people to unlock there phones over there own web site for free, no need to register. although you do have to agree to the terms and conditions.
I was under the impression orange and Microsoft were supporters of modaco, and orange even have a link to the modaco web site on there own web site.
Whether there is a conspiracy or not I believe that is a matter for orange and modaco, not for those not if full possession of the facts.
Which in reading your comments i believe you defiantly are not.
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| ian.s
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29
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06-16-2003 05:15 PM ET (US)
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FAO Ron Walker
I feel I should add light to some comments you have made.
Modaco wasnt the original place that decertifying was published, it was actually in the Microsoft newsgroup, someone from there then posted it onto modaco.
Orange allow people to unlock there phones over there own web site for free, no need to register. although you do have to agree to the terms and conditions.
I was under the impression orange and Microsoft were supporters of modaco, and orange even have a link to the modaco web site on there own web site.
Whether there is a conspiracy or not I believe that is a matter for orange and modaco, not for those not if full possession of the facts.
Which in reading your comments i believe you definitely are not.
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Guy Kewney
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06-16-2003 05:17 PM ET (US)
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Yes, I've had the same statement - it's up now. Still doesn't prove that Orange isn't doing trials of a non-Microsoft smartphone. In fact, I pretty much guarantee it is. But Julian Hope seems not to be the guy who authorised that email.
My suspicion? He will be in charge of a Sybian smartphone trial, and the email was accidentally sent out when someone failed to cancel it - but that's just my suspicious mind!
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| ian.s
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06-16-2003 05:19 PM ET (US)
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sorry for multi posts, im having server trouble today.
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Ron Walker
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06-16-2003 06:29 PM ET (US)
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FAO Ian.S 1) The Microsoft newsgroup is "synched" to the Modaco forum - and the newsgroup posting claims "ALSO" to have recieved the email. As the email has now been revealed as a hoax... that makes the poster a liar, because NOBODY recieved it. The spurious email was posted - in full - within a few minutes at both Modaco and on the Newsgroup - around 4.30pm on Friday 13th. So, if it DID start on the newsgroup, someone jumped the gun - claiming to "also have recieved" something not yet claimed in the other place. 2) Orange allow people to "unlock their phones" in exchange for a FEE. The ONLY UK telco to unlock phones at no charge is Virgin. Orange also require a payment for every month of unexpired contract. As contracts run for a year, there aren't any SPV's in the UK to which this does NOT apply. 3) As recently as January this year, Orange were issuing "formal warnings" to tech support reps if they commended Modaco to customers. I know because in January I WAS a TSR, and I received such a formal warning. 4)Unless things have changed dramatically, the only Orange Website that is linked to Modaco is the English language section of Orange (Switzerland) SA's SPV "hints and tips" page. That certainly was the state of play in February - and in January Orange issued a press release condemning the availability of tutorials on how to "decertify" the SPV - they didn't mention Modaco by name, but everyone knew who they meant. At that time, telling a customer how to reset their SPV was grounds for *summary dismissal* by Orange - yet the information was freely available from the Modaco site.
Somehow... I don't think it's ME that's not in full posession of the facts.
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| ian.s
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06-17-2003 01:17 PM ET (US)
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FAO Guy Kewney
IM NOT GOING TO GET INTO A SLINGING MATCH WITH YOU SO I WONT POST ON THIS TOPIC AGAIN. I DIDNT INTEND TO RIDICULE YOU, I FELT YOU WERE BLAIMING MODACO RATHER UNFAIRLY, AFTER ALL THE MODACO FORUM IS PROVIDING ALOT OF HELP TO MANY PEOPLE WITH SPV'S. I ATTEMPTED TO CLARIFY POSTS YOU HAD MADE AS THEY DIDNT HAVE FULL TRUTHS. I HAVE DONE SO AGAIN BELOW. FIRST IS EXTRACTS FROM YOUR STATEMENT THEN MY BITS IN CAPS AFTER IT.
1) The Microsoft newsgroup is "synched" to the Modaco forum - and the newsgroup posting claims "ALSO" to have recieved the email. As the email has now been revealed as a hoax... that makes the poster a liar, because NOBODY recieved it. The spurious email was posted - in full - within a few minutes at both Modaco and on the Newsgroup - around 4.30pm on Friday 13th. So, if it DID start on the newsgroup, someone jumped the gun - claiming to "also have recieved" something not yet claimed in the other place.
I DONT KNOW WHAT TO MAKE OF THIS TO ME IT SOUNDS LIKE A LEAK FROM O, BUT I DONT KNOW. EVEN IF BOTH WERE POSTED AT OR ABOUT THE SAME TIME WHY BLAME MODACO? YOU HAVE SAID YOURSELF IT WAS ON THE NEWSGROUP FIRST. MODACO AND THE NEWS GROUP TEND TO SHARE USERS, SO WHEN SOMEONE READS ON ONE IT TENDS TO GET TRANSFERED TO THE OTHER.
2) Orange allow people to "unlock their phones" in exchange for a FEE.
DEPENDS WHAT YOU MEAN UNLOCK. IF YOU MEAN UNLOCK TO ANY NETWORK, THEN YES YOU HAVE TO PAY. SOFTWARE UNLOCKING CAN BE DONE FOR NO FEE OVER THE ORANGE WEB SITE.
3) As recently as January this year, Orange were issuing "formal warnings" to tech support reps if they commended Modaco to customers. I know because in January I WAS a TSR, and I received such a formal warning.
MAYBE BUT IVE SERTANLY SPOKE TO PLENTY WHO SAY THEY PROMOTE MODACO. I KNOW MANY ORANGE STAFF USE MODACO TO (EXPECIALLY IN THE EARLY DAYS) AS MODACO USERS COULD SOLVE PROBLEMS CUSTOMER SUPPORT HADNT EVEN SEEN BEFORE.
4)Unless things have changed dramatically, the only Orange Website that is linked to Modaco is the English language section of Orange (Switzerland) SA's SPV "hints and tips" page. That certainly was the state of play in February - and in January Orange issued a press release condemning the availability of tutorials on how to "decertify" the SPV - they didn't mention Modaco by name, but everyone knew who they meant.
MODACO WAS NOT THE SOURCE FOR PHONE UNLOCKING NOR IS IT THE ONLY SITE THE INFORMATION IS AVAILIBLE FROM. ITS TRUE IT IS THE BIGGIST SMARTPHONE FORUM, BUT THATS BECAUSE THERE IS A WEALTH OF INFORMATION AVAILABLE ON IT TO SOLVE MANY PROBLEMS. AS I RECAL IT WAS A SWEEDISH GUY WHO FIRST FIGURED OUT HOW TO SOFTWARE UNLOCK THE SPV, AND THAT WAS PUBLISHED ON THE MICROSOFT NEWSGROUP LONG BEFORE MODACO AND THE NEWGROUP WERE SYNC'ED
ALSO AS I RECALL, THE NETWORK UNLOCK PROGRAM WAS FIRST POSTED ON A FRENCH WEB SITE, A WHILE BEFORE ANYONE ON MODACO PICKED UP ON IT.
At that time, telling a customer how to reset their SPV was grounds for *summary dismissal* by Orange - yet the information was freely available from the Modaco site.
NEVER HEARD THAT BEFORE, BUT FIND IT ANNOYING THAT ORANGE WOULD PREVENT PEOPLE TAKING ACTION TO SORT THERE PHONE, EXPECIALLY WHEN THE SPV IS SO PRONE TO GETTING CLOGGED UP DUE TO THE OS AND THE FUNCTIONALITY. Somehow... I don't think it's ME that's not in full possession of the facts.
THAT REMAINS TO BE SEEN IN MY OPINION.
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Guy Kewney
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06-18-2003 05:25 AM ET (US)
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Edited by author 06-18-2003 05:31 AM
Thanks for posting that.
Incidentally, if you want to post comments, you can use standard HTML tags to mark your parts in Italic typescript if you like or even bold typeface if you prefer Or if that doesn't work for you, you could even try underlining the text if you want to emphasise something.
For example, <b>Here's some bold text</b>, or <u>Here's some underlined text</b>.
But please DON'T SHOUT!
:-)
Guy
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Guy Kewney
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07-22-2003 07:19 AM ET (US)
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Further developments in the Sendo vs Microsoft case are discussed here It looks like the new date for the Microsoft hearing is in about two weeks, by the way...
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| Kevin H
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05-12-2004 02:53 PM ET (US)
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how do u unlock a sendo s330 for nothing?
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| Ron Walker
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05-12-2004 03:15 PM ET (US)
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By ringing customer support. If it's on Virgin (which most Sendo 330's seem to be) and if a PAYG a/c has been "topped up" by a total of at least £30, or accumulated pay-monthly charges are over £30, Virgin will unlock it for free. Pity none of the other carriers share the policy. Most charge between £20-£25.
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| Chile
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06-09-2005 07:50 AM ET (US)
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i was unable to accesss my inbox,picturesand sounds.what do i do to access these packages from my phone? Also,i am unnable to make snaptures and save it .what is wrong;and phone keeps writing that the BRPS coiuld not be opened .what does it mean?
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| Ron Walker
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06-09-2005 09:58 AM ET (US)
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You don't tell us what kind of phone you've got, or what network you're with, (either of which would have been kind of helpful.) This is the kind of information that most carriers deal with for free on their technical helplines. "BRPS"? Are you sure that's not "GPRS"? If so, it's a secondary channel, intended for moving data around at a high speed than the channel used for voice calls. You also don't tell us where you ARE - if it's somewhere where the carriers don't use GPRS (and there are many such places) then you'll get a "no signal" message. For most users, this is no big deal... unless you like sending MMS "photomessages". They're transmitted using the GPRS signal.
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| juliet
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40
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04-09-2006 02:30 PM ET (US)
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Gilo
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05-01-2006 09:24 PM ET (US)
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| JENNY
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42
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05-15-2006 09:31 PM ET (US)
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