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Postal Sales Associates/Window Clerks

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11:08 AM ET (US)
Susie and postalvet I have asked Postmaster and he says if there is no line tape it for them. If there is a line tell them to step aside and I will help when there are no more customers. We also fill out a couple customers money orders for them. One seems to be mentally challenged so I have no problem with hers. The other is a guy in a wheelchair that can write his address on the envelopes and seems fine mentally. The packaging really annoys me especially when it is all set on the counter and they expect me to do it. Is it written anywhere that it is not part of my job? All I can find is what my job description is and that is not part of it.
Edited 10-18-2014 12:00 PM
postalvetPerson was signed in when posted
10:48 AM ET (US)
/m2588 what did the supervisor tell you to do?
11:19 PM ET (US)
Its been 5 yrs since I retired & I was told under no circumstances do you put their object in their mailing box, or address it for them unless they have no hands. There is such a thing as customer service and I may tape the back of the envelope. We do sell tape for their use. Smile and say "Were on candid camera.:
10:46 PM ET (US)
I am new to the window. Is it part of my job to tape a persons package for them? I can see doing it for older or disabled people but there are a couple people in their forties that come in and expect me to do it all for them. Pick what box or envelope to use, put object in mailing box, tape box and sometimes address them. I want to know if I can tell them to come back when they have package ready, that it is not my job to do it for them.
postalvetPerson was signed in when posted
10:24 PM ET (US)
/m2585 better check your sources.

09:35 PM ET (US)

postalvet, retired postal clerks can not be rehired as a career employee, only as a non-career PMR or rural carrier associate. A recent exception is for city carriers to be able to work 4 weeks during Christmas rush, I assume at CCA wages. As far as losing money, you do not if you are a CSRS retiree, and only do as a FERS employee if you pass a certain threshold, the amount I do not know.
postalvetPerson was signed in when posted
11:06 AM ET (US)
/m2582 how do you know the pm is paying retired people?

retired federal people loose retirement money if they work for the post office.

contact your elected rep.
08:36 AM ET (US)
Exactly. Postal Sales Associates/Window Clerks = horse designed by committee. Some backbone would do Everything for Your Garden a world of good. And next up, evidence that large brown mammals do indeed defecate in wooded areas!
04:58 PM ET (US)
Dear Fed up: Maybe they are doing this so that customers will go to staples. In the Northeast it seems like they aren't filling vacancies to fast either.
Fed up
03:34 PM ET (US)
District in San Antonio won't do their job , and fill vacant slots. How many years does it take to get a clerk hired, why do Postmasters have to pay retired clerks out of their pockets just so they have someone to work the window. OR keep the window closed during hours of operation because they are short handed. CEN TEX personal department isn't doing their job !!!!!!
06:29 PM ET (US)
Yes, it does add to wait time in line, and the only place it's designed to help is in distribution to the carriers. They can now bring anyone in to work parcels, the machine tells them who to throw it to when they scan it. Bye Bye to qualified clerks in the back end of the office.
02:12 AM ET (US)
RJ you are so right. You can not make up a customers time in line. Some of these post offices have few customers so it is gravy for them; it's pretty evident by SouthernClerk's remarks that they have time to screw around and do this. It is also obvious that the PO as a whole does not care about the customers or they would not let 1 clerk alone for an hour while the other 4 go to lunch when there is a line out the door. My advice would be get out as soon as you can, or transfer to a place you can scratch your butt because you have no customers. It only takes 5 seconds is something management would say, and we all know how they LIE>
11:08 PM ET (US)
We don't have an overtime desired list in our office. We have 2 regulars and 1 ptf. It's never been an issue before, but we have a new OIC.
Stella Binaria
07:50 AM ET (US)
Thanks for everything
RIKSNYPerson was signed in when posted
10:50 PM ET (US)
Are you on the overtime desired list?
10:24 PM ET (US)
I'm a full time regular clerk. Our PTF is on annual. Can they legally bring a PTF in from another office to work my NS day without asking me to work? I've never had this problem before and can't find a straight answer.
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